Privacy Policy

Fred Angrand Entertainment, LLC
Last Updated: 1/20/2026

This Privacy Policy explains how Fred Angrand Entertainment, LLC (“Company,” “we,” “us,” or “our”) collects, uses, retains, and protects your information when you use our software, applications, websites, downloadable content, and related services (collectively, the “Software”). By installing, purchasing, downloading, or using the Software, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Purchase or download confirmations

  • Feedback, comments, or submitted content

  • Customer support inquiries

For downloadable content, we retain a record of:

  • the purchaser’s email address,

  • the content purchased or downloaded,

  • the date and time of purchase or acceptance,
    for license documentation, legal compliance, recordkeeping, and customer support purposes.

1.2 Automatically Collected Information

Depending on the Software features, we may automatically collect:

  • Device information (operating system version, hardware type)

  • Usage data (features accessed, interactions, performance metrics)

  • Crash logs or diagnostic data

  • IP address or general non-precise location

  • Anonymous or aggregated analytics

We do not collect sensitive personal information unless explicitly stated.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Software

  • Process purchases and manage downloadable content licenses

  • Maintain records of license acceptance and ownership

  • Improve functionality, performance, and user experience

  • Respond to customer support requests

  • Analyze usage trends and ensure stability

  • Detect, prevent, and address security or technical issues

  • Comply with legal and contractual obligations

We do not sell, rent, or trade personal information.

3. How Information Is Shared

Your information is shared only in the following circumstances:

3.1 Service Providers

With trusted third-party providers that assist with:

  • Secure data hosting

  • Analytics and diagnostics

  • Crash reporting

  • Technical support

These providers may access information only as necessary to perform their services and are contractually obligated to protect it.

3.2 Legal Requirements

We may disclose information if required to do so by:

  • Law or regulation

  • Court order or subpoena

  • Government or regulatory authority

3.3 Business Transfers

If Fred Angrand Entertainment, LLC is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this Privacy Policy.

We do not share personal information for advertising or marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:

  • Secure servers

  • Limited access controls

  • Encryption where appropriate

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide and operate the Software

  • Maintain purchase and license records

  • Fulfill legal, contractual, and accounting obligations

  • Resolve disputes and enforce agreements

You may request deletion of your personal information where permitted by law (see Section 8).

6. Children’s Privacy

The Software is not intended for children under the age of 13 (or the minimum legal age of consent in your jurisdiction).
We do not knowingly collect personal information from children.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access personal data we hold about you

  • Request corrections or updates

  • Request deletion of personal data (subject to legal retention requirements)

  • Request a copy of your data (data portability)

  • Opt out of certain analytics where available

Requests can be made using the contact information below.

8. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact:

Fred Angrand Entertainment, LLC
support@fredangrandentertainment.com

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Material changes will be communicated within the Software or through another appropriate method. Continued use of the Software constitutes acceptance of the updated policy.